Customer Comments
"This Series (i.e., "Working with China" tele-course) was very informative and interesting. I especially enjoyed the examples which the instructor used from her own personal and professional experiences. As we continue to work more globally, the series gave me some perspectives on the Chinese."
Feedback from a participant of the tele-course series on China from the Pearson Publishing Company. May 2009.
"As a R&D Director with Mary Kay Inc., I have personally benefited from the training courses taught by Dr. Li. Since Mary Kay has significant business operations in China, I travel to China frequently representing Mary Kay to other companies and government agencies. Through the training I have received, including tutoring in language and Chinese culture, I have been able to support the understanding of complex issues between Mary Kay-Dallas and Mary Kay-China at the executive level of the Company. This ability to “translate” differences in understanding has had direct and defined benefits to the Company’s operations in China."
Brian C. Jones, Ph.D., Director of the Research and Development, Mary Kay, Inc. March, 2009
"Thank you so much for your excellent presentation on 'Customer Service for US Americans' for the Hainan senior flight attendants on April 25, 2008 in Beijing. With lively illustrations and wonderful case studies, those who attended the workshop had a deeper understanding of international, especially American, standards of customer service for airline industry. "The American Journey" you brought to our senior staffs at the Hainan Airline certainly helped us to be better prepared for our new direct flight from Beijing to Seattle."
XiaoFeng Tan, Attendants Training Planner, Hainan Airline Co. LTD., May 2008
"The presenters (of 'Understanding China and the Chinese workshop')p were very knowledgeable, friendly and professional."
Stephen Polley, Participant of the "Understanding China and the Chinese Workshop", Dallas, Texas. September 2007
